Frequently asked questions
What is Letters From Mr. Kringle®?
What is the appropriate age group for receiving a letter?
How much does it cost?
Letters From Mr. Kringle are $12 and include USPS First Class Shipping. Letters shipped after December 16th increase in price as upgraded shipping methods are needed to ensure delivery by or before Christmas Eve.
What does the stationery look like?
What does the envelope look like?
What types of letters do you have?
Do I have to choose a letter template or can I create my own?
Which parts of the letters are customizable?
Any sections within the letter templates that appear in bold may be customized to your specifications.
When do I personalize my letter?
Can I send 1 letter to multiple children?
To make the experience special for each child, the letter templates are designed to focus on the celebration of 1 child.
Can I order multiple letters in 1 transaction?
Indeed! You can select multiple letters and designate a specific mailing address for each recipient.
I'm ordering a letter for more than 1 child. Will they get the same letter?
Where do you ship to?
Can I ship to a different address other than my own?
What shipping method do you use?
Can I upgrade my shipping?
It's after December 16th. Why is it making me upgrade my shipping before checkout?
Orders shipping on or before December 16th, will be sent USPS First Class Mail (7-10 business days) unless otherwise specified. To ensure receipt on or before Christmas Eve, orders for December 18th must ship Priority Mail (4-5 business days); orders scheduled December 21st must ship Express Mail (1-2 business days).
How do I know my order has shipped?
When are Letters From Mr. Kringle sent?
Letters are put into the mail on the date selected during your scheduling process. This is also the date indicated on your confirmation email.
2020 Shipping Dates
First Class Mail: Fridays November 27th, December 4th, December 11th, Monday December 16th.
Priority Mail: Friday December 18th
Express Mail: Monday December 21st
When will the letter(s) arrive?
Will my name appear on the letter as the sender?
All letters will be addressed and mailed to the recipients address you provided during the scheduling process. Return address will be listed from Santa Claus as shown on envelope sample.
When is the deadline to ensure Christmas Eve delivery?
The last day for sending a Letter From Mr. Kringle is:
First Class Mail – December 16, 2020
Priority Mail – December 18, 2020
Express Mail – December 21, 2020