Follow the steps below to redeem your tickets and pick your date and time if you purchased a presale voucher code.
REMINDER: 2024 PRESALE VOUCHERS EXPIRE AT THE END OF THE YEAR 12/24/2024. You must redeem them for a date this season and they may not be used for future years.
We recommend redeeming your tickets as soon as possible once they become available. This helps ensures the availability of tickets for that date.
1. Locate your voucher codes in your confirmation email. Make sure to check your spam/promotions folder and search for “Kringle” in your email.
2. Enter the 1st code exactly as it appears and click “Redeem.”
3. Click “Redeem another” then enter the next code. Continue to add each voucher code in this manner until all codes have been entered then click “Next.”
4. Select the appropriate Ticket type(s) and quantities that correspond to your voucher credits. Additional tickets may be purchased and will calculate at full value upon checkout.
5. Choose date and time you wish to attend. Then, select your add-ons and ticket insurance.
6. View your cart and Double check your order total is either $0.00 or the correct amount if you purchased full price tickets or add-ons.
7. Proceed to checkout, enter billing details and payment information.
8. Click “Pay Now”
Ticket Vouchers must be redeemed for a specific Date and Arrival Time before you can attend. Presale Vouchers CAN NOT be taken directly to the event and used as tickets. Once you redeem your voucher, you will receive your official tickets with barcodes that can be scanned at the event.
Please contact us if you need any assistance at CustomerService@MrKringle.com